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i-Comm Connect transforms business communications by developing innovative solutions for more secure, efficient, and cost effective collaboration and communication. Our flagship product, TACTAL, is a cloud based, real-time communications platform that allows businesses to embed a secure, instant call button directly on their website or within a mobile app. When a customer clicks on the button, a VoIP call is initiated through the browser or mobile app – no plugins or software downloads required. Calls can be routed globally to any phone (SIP or PSTN) and businesses can set up inbound schedules based time of day, or day of the week. TACTAL`s patented Visual IVR feature allows customers to navigate through a menu of end-points such as department, location, or specific representative.
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