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BF&M Limited (“BF&M”, “BF&M Group” or “the Company”) is a publicly traded holding company, listed on the Bermuda Stock Exchange. Headquartered in Bermuda, we conduct business through the BF&M, Island Heritage, and Insurance Corporation of Barbados trading names. We have a proud legacy, having started our business in Bermuda in 1903. Throughout our Group of companies, we take great pride in helping communities protect what matters most. Operating in Bermuda and the Caribbean region, we provide insurance and investment solutions to individuals and businesses of all sizes. Superior coverage and customer service, and long-lasting relationships are BF&M hallmarks. Our financial track record and market-leading, independent A.M. Best financial strength ratings make BF&M the premier insurance provider across the 15 jurisdictions where we do business. Our offices are located in Bermuda, Cayman, Barbados, Bahamas and Halifax, Canada. BF&M's offerings include residential and commercial property, casualty and group and individual health and life plans. In addition, the Company offers pension administration and investment advisory services. By providing a broad range of the insurance and investment products and services required by residents and businesses in the jurisdictions where we conduct business, as well as financial strength, we strive to bring peace of mind to our clients. • To strengthen and further develop our position as the leading insurer in the jurisdictions where we do business, through a professional, innovative and caring approach to meeting all of the insurance needs of the communities we serve. • Through the excellence of our service, we intend to satisfy the aspirations of our staff, the needs of our policyholders, and the requirements of our shareholders.
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For more than 85 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It`s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.