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JDA TSG is a business process outsourcing (BPO) company based in New York, specializing in complex and customer-facing functions for Fortune 500 institutions. Founded in 2011, the company focuses on delivering strategic solutions and skilled teams to implement change efficiently. JDA TSG is known for its non-traditional approach, tailoring its services to meet the specific needs of clients and emphasizing the importance of human interaction in customer experience journeys. The company offers a variety of services, including business process outsourcing and customer experience solutions. JDA TSG designs customized engagements that adapt to each organizations unique environment, ensuring operational efficiency and enhanced customer experiences. With a commitment to attracting top-tier talent, JDA TSG serves major brands, including a Fortune 15 tech giant, as its largest provider of premier customer engineers in North America.
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