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Birch Communications, Inc. is a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses. Our services comprise voice, network, cloud and IT services in all 50 U.S. states, Washington D.C., Canada and Puerto Rico. Birch meets the needs of business customers that are underserved by other providers. We provide them with a diverse portfolio of integrated technology solutions coupled with a fanatical focus on customer service. Birch has been certified as a “Call Center of Excellence” by BenchmarkPortal in 2007, 2013 and 2014, a designation given only to the top 10% of Call Centers in the United States.
We are a world leader in the rapidly-changing environment of communications technology – providing equipment, software and services to mobile and fixed network operators all over the globe. Some 40 percent of global mobile traffic runs through networks we have supplied, and we manage networks that serve more than 1 billion subscribers globally every day. With more than 35,000 granted patents, we have one of the industry`s strongest patent portfolios. Our vision is to be the prime driver in an all-communicating world. By using innovation to empower people, business and society, we are enabling the Networked Society, in which everything that can be connected is connected.
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