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Monica Massey is a high energy motivational speaker with a reputation for energizing and inspiring audiences of all sizes. Whether youre looking to motivate your team, inspire your community, or ignite attendees at a conference, Monica will deliver a powerful message that will leave a lasting impact. Using healthy doses of "real talk" and relatable humor, Monica brings her no-nonsense self to stage to make audiences laugh, cheer and leave feeling inspired and empowered. Available for keynote presentations, panels, workshops/breakouts and serving as emcee. If youre looking for a dynamic speaker whos guaranteed to bring some serious energy to your meeting or program, look no further. Topics include: • Innovate or Die • Getting DEI Right • Build Your Own Table: Women in the workplace • Leaders Dont Always Get Leadership Right • Adopting a Move It Mindset • Eat the Elephant in the Room: Dealing with Crisis • Words Matter: Effective communications
➡️ At Gittins Consulting Group, we are passionate about empowering businesses to achieve transformative growth through strategic innovation, operational excellence, and visionary client experiences. Our mission is simple yet impactful: to help organizations unlock their full potential by seamlessly integrating operational efficiency with cutting-edge customer experience strategies. We believe that exceptional client experiences and streamlined operations go hand in hand. By combining these critical elements, we help businesses not only meet but exceed their goals in todays competitive marketplace. ➡️ What We Do We partner with organizations across industries to design and implement tailored solutions that deliver measurable results. Whether its optimizing workflows, enhancing digital touchpoints, or developing data-driven strategies, we equip businesses with the tools and insights needed to excel. Our expertise spans: 🔹Customer Experience (CX) Strategy: Crafting personalized, data-backed strategies that elevate client satisfaction and loyalty. 🔹Operations Transformation: Streamlining processes to reduce inefficiencies, cut costs, and drive sustainable growth. 🔹Digital Evolution: Implementing modern technologies and optimizing touchpoints for seamless customer journeys. ➡️ Why Choose Us? With years of proven expertise in CX and operations, we bring a unique perspective to every project. Our commitment to collaboration, innovation, and measurable impact ensures that we not only deliver solutions but also empower your team to sustain success long after our engagement. ➡️ Lets transform challenges into opportunities and create exceptional experiences that drive lasting results. ➡️ Click Get Started below to connect with us and discover how we can help your business achieve success.
Mission Statement Each day we make a personal commitment to go beyond - build deeper relationships, provide innovative solutions, work collaboratively as a team, serve our community, and be active stewards for the future of Glenn Burdette. Commitment to Service Accounting is often called a numbers business, but we view it as a service business. We are deeply committed to serving our clients, who are responsible for our success; our employees, who are the heart and soul of our firm; and our community, where we make our homes, raise our families and participate in activities that enrich our lives. Dedication to Clients Our goal is to go above and beyond for our clients, creatively applying our expertise and experience to meet their individual needs. We help them seize opportunities today, and offer solutions for their challenges ahead. We serve a diverse base of large, middle-market and small owner-managed businesses in a wide range of industries, and we are also proud to serve a number of nonprofit organizations, governmental agencies and individuals. Loyalty to Employees We foster an environment where hard work and client service are rewarded. In 2000, Glenn Burdette became the first CPA firm in California to become employee owned, developing an authentic investment in the professional development and personal success of our team. We believe that happy employees make the most satisfied clients. Involvement in Community Community service is integral to the culture of Glenn Burdette. Our employees serve on local nonprofit boards, and are active in chambers of commerce and service clubs from Santa Maria to Paso Robles.
DESTINATION DEVELOPMENT Understanding what exists in your destination is important. Knowledge of your cannabis and hemp-related assets directly informs the strategy and program architecture. I engage and educate stakeholders, assess the destination, and develop a bespoke cannabis travel strategy and program that fosters long term success. The strategy may or may not include B2C product development i.e. trail, passport, newsletter. DESTINATION MARKETING The data shows that the cannabis-motivated active leisure travel audience is a high value audience that stays longer and spends more while in a destination. Through a dedicated cannabis travel program, I work with stakeholders to facilitate a steady flow of cannabis and hemp-related content that elevates the cannabis experience story in a sophisticated and brand aligned way. I advise DMOs on B2B and B2C content and marketing strategies. HOTEL SOLUTIONS Hotels are the heart of the travel ecosystem of a destination. Hotels greatly influence the overall experience for visitors. With a focus on guest experience, room nights, and turn-key incremental revenue opportunities, I help hotels understand, prepare for, and serve the cannabis and hemp CBD-interested hotel guest. Solutions include hospitality education, frontline staff support, and revenue generating opportunities in lobby, spa, and in-room.