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PCRMC measures our patients’ opinion of the quality of customer service we provide to patients and their family members/visitors during their stay with us. There are many important factors that contribute to the patient experience. Our patient satisfaction survey is designed to measure these factors in detail so we can ensure that all of our customer needs are being met during their stay with us. We utilize the services of Press Ganey Associates, the industry’s leader in health care customer satisfaction measurement. In addition to the hospital survey, a random selection of patients will receive a patient satisfaction survey that is part of an ongoing national initiative by the United States Department of Health and Human Services to measure the quality of care in hospitals. Results from these surveys will be used to help consumers make choices about hospital care and will help hospitals improve the care they provide.
Medstar is the largest non-profit EMS and mobile health organization in Southeast Michigan, serving patients, communities, and healthcare facilities in Genesee, Lapeer, Ingham, Macomb, Oakland, and Wayne Counties.
Prime Therapeutics LLC (Prime) helps people get the medicine they need to feel better and live well. Prime manages pharmacy benefits for health plans, employers, and government programs including Medicare and Medicaid. The company processes claims and delivers medicine to members, offering clinical services for people with complex medical conditions. Headquartered in St. Paul, Minn., Prime serves more than 26 million people. It is collectively owned by 13 Blue Cross and Blue Shield Plans, subsidiaries or affiliates of those plans. Prime has been recognized as one of the fastest-growing private companies in the nation.
Providence Medical Group is a Terre Haute, IN-based company in the Healthcare, Pharmaceuticals, and Biotech sector.
Onslow Surgical Clinic is a Jacksonville, NC-based company in the Healthcare, Pharmaceuticals, and Biotech sector.