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Serviceaide is a leader in intelligent chatbots called virtual agents, that make service and support more productive and intuitive for customers and support teams. The companys AI-powered virtual agent called Luma engages end users through a simple, conversational interface to understand and expedite service requests, automate service delivery and improve the customer experience. The company also offers a multi-function IT Service Management platform used by companies around the world to effectively manage the delivery and support of IT services. Serviceaide was selected as a leader in a recent Forrester Research New Wave™ report on Standalone Chatbots For IT Operations.
Onclusive is the data science company for marketing and communications. We reveal which strategies drive actual business outcomes and deliver a brand`s most valuable content to its target audience, at scale. The result is thousands of high-performance campaigns around the world.
Great Solutions is a New York, NY-based company in the Software and Internet sector.
Satmetrix is the leading global provider of cloud-based software for managing and improving customer experience. As co-developer of the Net Promoter® methodology, Satmetrix combines unrivalled NPS expertise with powerful, yet cost-effective SaaS-based software to provide continuous, actionable, 360-degree customer insights. Leading organizations of all sizes and across multiple industries use Satmetrix software to drive customer retention, improve customer affinity, and maximize positive word-of-mouth to deliver overall improvements in customer lifetime value. With more than 1,000 deployments in 40+ languages, Satmetrix provides a holistic view of the customer experience and the necessary expertise to help accelerate customer experience program success.
Compunnel is a New Jersey-based premier Information Technology consulting and services company, founded in 1989. Since its inception, we have grown dramatically. We have strived for and achieved rapid growth and our growth has been directed at both