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FNTS has been a trusted, nationally recognized leader in managed IT services for more than 25 years. With a focus on multi-cloud, hybrid cloud, mainframe, hosted and remote managed services, FNTS works with organizations to expedite and achieve digital transformation. A wholly owned subsidiary of First National of Nebraska Inc., which is a $20 billion multi-state holding company in Omaha, Nebraska, FNTS has a strong heritage of banking excellence. Due to this heritage and our robust security posture, we specialize in partnering with customers in highly regulated and compliance-driven industries. Founded on hardworking Midwestern ideals, we place value on work ethic and customer service. We maintain numerous industry-specific certifications, operate state-of-the-art data centers and partner with the world`s most respected tech companies. Our entire operations are based in the U.S. FNTS offers a consultative approach and works collaboratively to develop customized, right-fit solutions by supporting a variety of operating systems and hardware platforms.
ConvergeOne is a proven, services-led cloud and applications solution provider that utilizes its intellectual property and unique methodologies to create value for customers and develop progressive solutions that connect people with purpose. Over 10,000 enterprise and mid-market customers trust ConvergeOne to achieve their business outcomes with cloud, collaboration, enterprise networking, data center and cyber security solutions. Our investments in cloud infrastructure and professional and managed services provide transformational opportunities for customers to achieve financial and operational benefits with leading technologies. Our 2021 NPS of 80 places us in the World Class category for the fourth consecutive year and is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness and expertise. ConvergeOne has partnerships with 300+ global industry leaders, including Dell Technologies, AWS, Avaya, Cisco, IBM, Genesys and Microsoft to customize specific business outcomes. We deliver solutions with a total lifecycle approach, including strategy, design and implementation with professional, managed and support services. ConvergeOne holds more than 5,600 technical certifications across hundreds of engineers throughout North America, including three Customer Success Centers.
SupportLogic delivers the world`s first continuous service experience (SX) platform that enables companies to prevent customer escalations and protect revenue by understanding and acting on the voice of the customer in real-time. SupportLogic SX uses AI to extract and analyze customer signals from both structured and unstructured data across multiple service channels and provides recommendations and intelligent collaborative workflows. SupportLogic is helping global enterprises like Qlik, Nutanix, Databricks and Rubrik transform their support organizations and evolve from reactive to proactive service delivery.