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Friendly Technologies is a Forest Hills, NY-based company in the Software and Internet sector.
USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry`s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN`s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.
Empiraa is a SaaS solution designed for startups and SMEs that helps businesses game plan for the future using a simple strategic framework. It allows business leaders to create and execute their plans simply and quickly, resulting in increased profita...