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Veteran Owned Small Business 🏢 Authentic Offensive Cybersecurity ⚙️ Great Place to Work® Certified 2022 EEO Veterans/Disabled https://t.co/wMnZNfLllQ
Fusion Sales Partners is a Baltimore, MD-based company in the Software and Internet sector.
Our mission is to build the technology that will help you create a better future for your farm The story of FarmLogs begins in 2011. Jesse Vollmar and Brad Koch saw technology shaping the world for the better, but not back home where they came from: the farm. They discovered that while they`d been working with cutting-edge technology at their first business, technical innovation on the farm had stalled out. The software tools available to their families and neighbors were clumsy, difficult to use, and expensive. Worse, they were making it harder for the family operation to run efficiently—not easier. The future of farming needed to be better, faster. That`s when FarmLogs was born.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Adchemy is a San Mateo, CA-based company in the Software and Internet sector.