| Name | Title | Contact Details |
|---|
XSELL Technologies is transforming the way businesses interact with their customers to build more meaningful relationships. We leverage augmented intelligence to deliver digital personalization at scale. Our unique business model brings together proprietary cloud-based natural language processing with deep human expertise to empower the best real-time responses to exponentially increase sales and conversion rates alongside an unmatched customer service experience. The power law in performance describes how 80% of a company`s results are produced by 20% of their workforce. Bringing our core belief to life required us to identify all of the behaviors of these top performers that enabled them to produce disproportionate results. These small groups of highly impactful employees often have specialized industry skill sets that translate into big results. And then deliver that top performer skillset with precision at scale, to the rest of the enterprise, driving game-changing outcomes by upskilling 80% of the workforce. To do this, we leverage artificial intelligence as a foundational capability to listen, learn and support agents in real time with the exact information they need to exceed customers expectations and deliver top performer experiences.
Print from any device, to any network, managed from the cloud. A flexible platform, scalable for enterprise, secure for the government.
BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using our SaaS platform, Service Providers can generate customizable performance reports, dashboards and scorecards based on their own unique data sources. No more logging in and out, toggling windows or juggling multiple platforms - BrightGauge eliminates the data silo so you can save precious time and energy. We integrate with ConnectWise, QuickBooks, ConnectWise Hosted, Autotask, Kaseya, LabTech, Tigerpaw, MaxFocus, SmileBack, Dropbox, Continuum, Customer Thermometer, Datto, Xero, and many more.
ReviewTrackers is an online review management and reputation monitoring platform for multi-location businesses. Powered by proprietary data collection technology, this Software-as-a-Service tool is designed for business owners and social media professionals to easily monitor, analyze, respond to, and generate customer reviews on 50+ review sites like Yelp, TripAdvisor, Google, Foursquare, etc. The review data they provide enables businesses to gain actionable insights on how to improve overall performance on online review websites. The data helps raise awareness on critical customer service issues, identify operational policies that need to be changed, and recognize employee management issues.