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iGrafx, a leader in business process management, enables the world`s largest enterprises to turn process into a competitive advantage. The iGrafx platform captures and connects critical business operations for detailed process mining, analysis, modeling, and optimization. In today`s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma and Lean. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment.
RSi`s data and analytics add value to the CPG enterprises we serve. In 2008 we began changing the way suppliers and retailers used Point of Sale (POS) data. Today we are the fastest-growing company in downstream data reporting and collaboration, with more experience processing customer-specific retailer data than any other organization. Retailers and consumer product goods (CPG) companies trust us to grow sales, reduce out-of-stocks, improve promotion execution and effectiveness, maximize retail operation productivity, and foster collaborative relationships in the retail industry to improve product availability for the end-consumer – every day in every store.
Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
Fortress Data Protection is a Cary, NC-based company in the Software and Internet sector.
Egen Solutions, Inc is a Aurora, IL-based company in the Software and Internet sector.