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Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
We`re Cruise, a self-driving service designed for the cities we love. We are building the world`s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reimagine cities, redefine time in transit, and restore freedom of movement for many. Backed by some of the world`s most respected companies like General Motors, SoftBank, Honda, and T. Rowe Price, we operate as a fast-moving startup with deep financial resources. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our partnership with General Motors enables us to manufacture a fully-integrated self-driving vehicle that is 100% electric, and we believe this approach is crucial to truly solving transportation challenges at global scale. Cruisers have the opportunity to define new ways of working and learn from world-class leaders in their field. This is a place where dreamers and doers can succeed.
Unisoft Communications is a family run software company that specializes in the insurance and premium finance industries.
ClearVoice is a leading content marketing platform and freelancer marketplace. Complete with content discovery tools, the technology transparently connects brands, creators and publishers. Plan, recruit, create, distribute and measure in one place.
SHOP.COM is the destination online marketplace designed to help consumers more conveniently and efficiently shop on the web. SHOP.COM organizes millions of products from more than a thousand merchants in a single location, allowing consumers to shop across them all - start to finish - with one personal password-protected account.