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LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs. More than 8,500 companies rely on LivePerson`s platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz. LivePerson received the CODiE award for Best Content Management Solution in 2012, and has been named a Market Share Leader by Frost and Sullivan in 2012. LivePerson is headquartered in New York City with offices in San Francisco, Atlanta, Amsterdam, Santa Monica, Tel Aviv, London and Melbourne.
VividLogic is a Fremont, CA-based company in the Software and Internet sector.
Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
Omtool, Ltd. is a Andover, MA-based company in the Software and Internet sector.
BenefitPoint is a San Francisco, CA-based company in the Software and Internet sector.