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18 at 18 is a Las Vegas, NV-based company in the Software and Internet sector.
Genius Inside is a New York, NY-based company in the Software and Internet sector.
glen benson is a Phoenix, AZ-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Born out of frustration with the traditional cash register business, ShopKeep`s iPad-based point of sale system was designed by a retailer with a noble aim: ..to rescue independent business owners from the nightmare of archaic POS (a.k.a. Pieces Of S**t), and replace it with something beautiful, simple and affordable. It turned out that by doing this, we were giving our fellow merchants a fighting chance against the big guys. So we kept doing it.