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USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry`s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN`s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.
Knowde is the first digital marketplace built for chemicals, polymers and ingredients. Marketplaces have modernized and disrupted major industries. Knowde is bringing this same experience to our industry.
Surgent Networks LLC was formed in 2011 by Newfound Communications, Inc., a leading provider of call recording, interactive voice response (IVR) and dialing solutions for the telecommunications industry. Surgent was initiated in order to focus efforts on nurturing and growing the hosted VoIP IVR and messaging platform originally developed by Newfound. Surgent Networks, a privately held company, currently supports small to enterprise-level customers in fields including, but not limited to, Government, Healthcare, Education, Utilities and Corporate with applications ranging from hosted out-bound messaging and outreach to custom designed contact center workflows.
Making it easier for brokers and carriers to buy, sell, and manage employee benefits. A shared system of record beyond the RFP and for the plan year.