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OTRS Group has its roots in the Open Source Community and strong ties to enterprise-class service delivery and global operations. The OTRS project was founded in 2001. Seeing a growing demand for OTRS services André Mindermann and Burchard Steinbild founded OTRS GmbH in 2003. In October 2007, OTRS GmbH became OTRS AG. OTRS AG provides enterprise support, design, implementation, integration, customization, training, and OTRS managed services. Today the OTRS Group has over 70 employees and offices in the United States, Mexico, Germany, The Netherlands, Hong Kong and Malaysia.
G2 Software Systems, Inc. is a San Diego, CA-based company in the Software and Internet sector.
WDX offers client management and business intelligence solutions based on the Microsoft Dynamics platform which can be delivered either via the cloud or within existing in-house infrastructure. WDX solutions are purpose built to address the industry challenges around conduct risk and increased demand for levels of relationship management, client service, mobile and digital communication.
Acclivity software is a Rockaway, NJ-based company in the Software and Internet sector.
Resource Software International Ltd. (RSI) is a Oshawa, ON-based company in the Software and Internet sector.