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B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. Thats why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging big data analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Vivantio is a Redwood City, CA-based company in the Software and Internet sector.
Usa Software Inc is a Hollywood, FL-based company in the Software and Internet sector.
BayTech Services is a North Andover, MA-based company in the Software and Internet sector.
Xeeva is a global provider of intelligent cloud-based procurement software and financial solutions for indirect spend and MRO.