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SlicedHealth delivers AI-driven solutions that transform community hospitals & health systems into on-demand, data-driven organizations. Improve your brand and bottom line with SlicedHealth.
At first glance betaworks seems to be a loose organization of people that do many things -- but in reality we are building products that when combined together form a strong network, and eventually a media company for this century. We believe we’re better at what we do — building and operating companies — because of the open ecosystem of builders around us. Our investment portfolio includes Tumblr, Twitter, Kickstarter, as well as up-and-comers like RapGenius, Grand St., Branch and IFTTT. To us, seed investing means ""first money in"" -- so our typical investment size is $100,000-200,000. We usually invest as part of a syndicate of angels and early-stage VCs. Our requirements from an investment perspective are simple, though narrow. Investments must be early-stage, heavily tech-focused, and have a working (public or private) prototype. We are a powerpoint-free zone.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
We provide 24/7 creative production support to global brands, agencies and publishers across digital, video, print and packaging; helping them create seamless experiences and improve speed to market.
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