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ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers use their product, (2) assesses their health and their likelihood to renew, and (3) gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content. ChurnZero customers find instant ROI as their customer success managers are immediately more productive and better informed and their customers are getting better just-in-time service from the automated playbooks.
CENSURA is a Mason, OH-based company in the Software and Internet sector.
Kinnek was started in 2012 in New York City, when co-founders Rui Ma and Karthik Sridharan noticed that small business owners were stuck in a rut when it came to how they bought things for their businesses. They couldnt just walk into a typical store or shop on the usual consumer-focused websites, because their requirements were more customized. They needed customized equipment, customized machinery, supplies in customized quantities- and they didnt have the massive resources necessary to have a dedicated team of purchasing managers to handle all that complexity.