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We believe in the unlimited potential of human creativity. In fact, its why we come to work every day - to create a powerful platform where anyone can broadcast and express themselves in front of a vast live audience. In a moment when social media and TV are converging, we are proud to provide a product that fuses the experience of broadcasting, gaming, performing and social networking, giving direct power to the people and enabling them to discover and create new kinds of interactive content in real-time.
GuavaTech is a Chicago, IL-based company in the Software and Internet sector.
ViewCast develops industry-leading hardware and software for the transformation, management and delivery of professional quality video over IP and mobile networks.
At Myndshft, we combine our design-thinking and business smarts with the latest cognitive technology to help you engage customers like never before.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.