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Housecall Pro is the #1 rated, all-in-one software to run your Home Services Business. Grow your business by 30% and get paid in minutes when you book a FREE demo today!
Appvance.ai is the leader in AI-driven software testing. See how Appvance IQ, its AI-driven, continuous testing system, transforms testing team results.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. They focus on three broad areas of digital services: User Experience, Engineering, and Data, and h...
data.ai (formerly App Annie) is a Unified Data AI company that combines consumer and market data to provide insights powered by artificial intelligence. They serve enterprise clients to create winning digital experiences for their customers.