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We help companies and brand owners predict customer behavior. Founded in 1984, our original focus was on providing unique and timely customer insights to the Automotive industry. We were the first company to develop an interactive customer follow-up program for the Automotive industry, set the foundation for survey-driven customer loyalty programs and pioneered an auditable and interactive way to track dealership performance. As the customer interaction with brands continues to evolve, so does our solution, ensuring that our clients are always on the forefront of managing the customer experience and leveraging the latest tools and technologies. We have expanded our work into other industries including Travel and Hospitality, Retail, Telecommunications, and Financial Services. Our work has evolved but our intent has not changed: to provide meaningful and actionable customer insight to our clients and to provide innovative tools and technologies for companies to manage their brands and their customers.
We are a global, digitally led creative agency focused on building brands that connect to and draw momentum from the culture that shapes consumers` lives. These are the culturally connected brands. Culturally connected brands outperform their categories. They don`t interrupt culture, they make it. And they connect to consumers` hearts and minds, forging a relationship that is both valued and valuable to everyone. We do it by creating a belief-ready idea: an idea that so closely aligns with consumers` values, needs and beliefs – right now, today – that it makes the brand instantly relevant and instantly appealing. We can do this with our brands because our thinking is fueled by a unique intelligence engine that analyzes and distills generational culture into actionable knowledge – in the right now and in the long term. And because we`ve reimagined how agencies deliver all kinds of content, we connect brands to culture with an agility and quality that delivers step-change results.
With over 30 years of experience, Thompson & Bender has an unmatched track record of success in developing award-winning advertising and P.R. campaigns for an impressive and diverse client group in the New York metropolitan area. Founded in 1986, the executive team of Geoff Thompson, Elizabeth Bracken-Thompson and Dean Bender delivers a wealth of journalism and marketing experience to the firm`s client group. Thompson & Bender, partners with companies to develop and implement strategic communications methods that achieve business goals, and strengthen the long-term value of the client. Thompson & Bender offers an unparalleled level of expertise in all areas of public relations, advertising and marketing in the Hudson Valley region. Thompson & Bender has worked on a wide range of public relations and marketing campaigns for more than 125 clients and has earned a reputation for handling major public relations strategies and challenges and the launch of many new products.
Affinion is one of the world`s leading loyalty and customer engagement solutions companies servicing over 250 million consumers with more than 5,500 client partner relationships and over 40 years of experience. We design, administer and fulfill loyalty and customer engagement programs that strengthen and expand the value of relationships for our leading clients around the globe, including many of the largest and most respected companies in the financial services, retail, travel, and internet commerce sectors. Based in Stamford, CT, the Company has over 3,000 employees located in 20 countries across the globe.
Combining the best in local content and community with cutting edge social media technology to build the next generation of team and affinity properties.