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DME Service Solutions is a healthcare-focused Business Process Outsourcing (BPO) company founded in September 2021 by Ryan Holbrook and Richard Lee. The company specializes in customized workforce solutions aimed at streamlining healthcare operations while enhancing customer experiences. Headquartered in the U.S., DME has expanded to over 800 employees across 25 lines of business, with operations in the Philippines and Mexico. DME offers a range of end-to-end BPO solutions tailored for healthcare organizations. These include Revenue Cycle Management, 24/7 multilingual customer support, business intelligence and analytics, consulting and project management, and quality management. The company is HIPAA-compliant and holds HITRUST r2 certification, reflecting its commitment to data security. DME is recognized as a Great Place to Work®, emphasizing its people-first culture and competitive global benefits.
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With over 400 trained volunteers and experienced staff, Crisis Connections provides support, resources and certified training.