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Knowlagent provides the only call center software that increases agent utilization by delivering shrinkage activities during idle time.
Comverge is an industry-leading provider of integrated demand response, energy efficiency, and customer engagement solutions that enable electric utilities to ensure grid reliability, lower energy costs, meet regulatory demands, and enhance the customer experience. Through its combination of software, hardware, and services, Comverge helps utilities optimize the management of every aspect of an energy management program, from participant recruitment and device installation to call center support, control events, and measurement and verification. Comverge has worked with hundreds of electric utilities to deploy nearly six million energy management devices and enroll more than 1.6 million residential customers into mass-market demand management programs. Through the creation of a work environment that fosters innovation and creativity, Comverge will become a leading provider of energy management solutions that empower utilities and residential customers to optimize energy use in order to reduce costs, meet regulatory requirements and support sustainability initiatives resulting in high customer satisfaction with our integrated offerings and services. We aim to help create a greener planet and environment through the delivery of cutting edge, engaging energy management solutions and products that provide customers a rich experience in controlling energy while delivering meaningful economic benefits.
LMS is a Troy, MI-based company in the Software and Internet sector.
Clearleap's IP-based content management and distribution platform enables operators, IPTV providers, and programmers the efficient, cost effective management and delivery of video to VOD, linear channels, and any IP-connected device.
Established in 2000, Arbor provides network security and management solutions for some of the world’s largest and most complex networks. Backed by the strength and stability of an $18B parent company, Arbor is an independent operating company with more than 300 employees and sales offices around the world.