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Upside Software, Inc. is a Edmonton, AB-based company in the Software and Internet sector.
M9 Solutions is a Atlanta, GA-based company in the Software and Internet sector.
ClickFox is the defining leader of customer experience analytics (CEA) software and solutions. Transcending a limited single channel view, ClickFox CEA patented behavioral analysis engine provides a visually intuitive mapping of all customer interactions—from IVR, retail, web, and email to agent CRM desktops, handheld devices, and interactive kiosks—delivering unparalleled visibility to uncover hidden connections and reveal bottom-line customer insights. Deployed by some of the nation’s largest telcos, financial institutions, among other Fortune 500 enterprises, ClickFox has a proven track record of helping world-class service providers dramatically boost operational efficiency and profitability.
CastorTechnology is a Sunnyvale, CA-based company in the Software and Internet sector.
OTRS Group has its roots in the Open Source Community and strong ties to enterprise-class service delivery and global operations. The OTRS project was founded in 2001. Seeing a growing demand for OTRS services André Mindermann and Burchard Steinbild founded OTRS GmbH in 2003. In October 2007, OTRS GmbH became OTRS AG. OTRS AG provides enterprise support, design, implementation, integration, customization, training, and OTRS managed services. Today the OTRS Group has over 70 employees and offices in the United States, Mexico, Germany, The Netherlands, Hong Kong and Malaysia.