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SMSI is a small business providing management and technical/engineering services to the DOE/NNSA, national laboratories, and industrial clients. Our work with nuclear facility operations and safety has set the standard for excellence. We are the resource for highly technical engineering and nuclear safety basis development, review, and implementation at the national laboratories. SMSI has a demonstrated record of success providing superior people developing and implementing innovative solutions, delivering projects on time and within budget. We build productive relationships by being highly responsive to our customers. Operations began in 2000 with headquarters in Albuquerque, NM, and currently operating offices in Los Alamos, NM and Oak Ridge, TN.
➡️ At Gittins Consulting Group, we are passionate about empowering businesses to achieve transformative growth through strategic innovation, operational excellence, and visionary client experiences. Our mission is simple yet impactful: to help organizations unlock their full potential by seamlessly integrating operational efficiency with cutting-edge customer experience strategies. We believe that exceptional client experiences and streamlined operations go hand in hand. By combining these critical elements, we help businesses not only meet but exceed their goals in todays competitive marketplace. ➡️ What We Do We partner with organizations across industries to design and implement tailored solutions that deliver measurable results. Whether its optimizing workflows, enhancing digital touchpoints, or developing data-driven strategies, we equip businesses with the tools and insights needed to excel. Our expertise spans: 🔹Customer Experience (CX) Strategy: Crafting personalized, data-backed strategies that elevate client satisfaction and loyalty. 🔹Operations Transformation: Streamlining processes to reduce inefficiencies, cut costs, and drive sustainable growth. 🔹Digital Evolution: Implementing modern technologies and optimizing touchpoints for seamless customer journeys. ➡️ Why Choose Us? With years of proven expertise in CX and operations, we bring a unique perspective to every project. Our commitment to collaboration, innovation, and measurable impact ensures that we not only deliver solutions but also empower your team to sustain success long after our engagement. ➡️ Lets transform challenges into opportunities and create exceptional experiences that drive lasting results. ➡️ Click Get Started below to connect with us and discover how we can help your business achieve success.