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LottieFiles is a platform for designers and developers to create, collaborate, and ship Lottie animations. It provides access to a large collection of free animations and offers a marketplace for animation design services. LottieFiles aims to streamlin...
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Since 2001, MentorMate has met complex business challenges with custom software development. Now, with seven offices and 500+ employees in Minnesota, Sweden, and Bulgaria, our strategists, designers, architects, developers and quality assurance engineers blend onshore flexibility with offshore economy delivering value for our clients. We think big, design smart and develop fast for all screens, projects and teams accelerating digital ideas with end-to-end technology services.
We are a QCDR, CMS-approved registry that collects medical data to foster improvement in the quality of care provided to patients, allowing incentive payment collection for eligible physicians and group practices. Oberd integrates and enhances util...