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Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success. We bring the customer journey together across all digital channels, applications and platforms with management simplicity and desktop elegance. For over 15 years, organizations around the world and across industries have benefited from Upstream Works experience and expertise, gaining operational efficiency and transforming the connected customer experience.
Relecura has a talented team of individuals with complementary experience and skills in business and technology in the areas we operate in. Start-up experience Every member of the Management Team has worked hands-on in jumpstarting and scaling the variety of functions that go to build a successful business. This cumulative business experience is across diverse domains and especially strong in the areas of our current focus. New products and business scaling Prior to working at Relecura, various members of our team have designed new and innovative products and solutions; developed, launched, and scaled these; along with the necessary business functions to put the ventures on the path of sustainable growth. Team background On the technology front, our team have experts in the diverse areas of information retrieval, machine learning, natural language processing, stochastic processes. The members of the team have strong academic backgrounds with degrees from some of the best educational institutions in India and the US, along with experience in working at various research centers in India and the US.
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