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Utopia Solutions is a Naperville, IL-based company in the Software and Internet sector.
IR is built for enterprises and service providers, providing the necessary tools to monitor, troubleshoot, and optimize critical systems.
Pendo was founded in late 2013 by former product owners that have experienced the joys and challenges of creating great products at companies like Rally, Google, Cisco, and Red Hat among others. Pendo was selected as a top 10 startup to watch by NCTA in 2015. Pendo is a venture funded company based in Raleigh, North Carolina.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Codewell Corporation is a Arlington, MA-based company in the Software and Internet sector.