Satmetrix is the leading global provider of cloud-based software for managing and improving customer experience. As co-developer of the Net Promoter® methodology, Satmetrix combines unrivalled NPS expertise with powerful, yet cost-effective SaaS-based software to provide continuous, actionable, 360-degree customer insights. Leading organizations of all sizes and across multiple industries use Satmetrix software to drive customer retention, improve customer affinity, and maximize positive word-of-mouth to deliver overall improvements in customer lifetime value. With more than 1,000 deployments in 40+ languages, Satmetrix provides a holistic view of the customer experience and the necessary expertise to help accelerate customer experience program success.
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