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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Greenhouse Software is the fastest-growing provider of enterprise talent acquisition software. Thousands of the smartest and most successful companies like Cisco Meraki, Time Inc., and Airbnb use Greenhouse`s intelligent guidance to design and automate all aspects of hiring throughout their organizations, helping them compete and win for top talent. Greenhouse has won numerous awards including #1 Best Place to Work by Glassdoor, Forbes Cloud 100, and Talent Acquisition FrontRunner leader by Software Advice.
Tpg Software Inc is a Houston, TX-based company in the Software and Internet sector.
Prospero is a Toronto, ON-based company in the Software and Internet sector.
Kd Software Services is a Fort Worth, TX-based company in the Software and Internet sector.