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TouchCommerce is the innovator in custom online engagement solutions that optimize conversion results for market-leading brands. Founded with a retail-driven perspective to replicate the in-store customer experience online, we combine leading-edge technology and deeply experienced talent to identify and convert high-value site visitors by providing the live assistance they need to complete their purchase. We design and deploy fully-integrated, customized solutions catering to individual client specifications. Leveraging our proprietary technology platform RightTouch, a targeting engine that deepens understanding of your visitor, our experts help you plan, engage and achieve results optimization. This unique combination enables real-time analytics for instant actionable insights. Whether for customer acquisition or customer care and retention, implemented together or separately, your TouchCommerce solution is built to increase sales, increase self-service and reduce support costs while ultimately ensuring a more satisfactory online shopping experience.
Since Coupang`s founding in 2010, we`ve broken industry records in our path to becoming one of the largest mobile e-commerce companies in the world. But we`re doing more than just setting a new standard, we`re representing the newest generation of mobile commerce services. The way we see it, Coupang is more than just an e-commerce company: we`re a revolution in how the world does business.
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